Frequently asked questions.
Frequently Asked Questions Answered
In this section, you can find frequently asked questions about our products and services.
Can't find what you're looking for? Feel free to contact us!
Ask your question through us contact form or call during our office hours (10 AM - 12 PM & 2 PM - 6 PM) at 051 24 46 65. We will respond to your questions as soon as possible.
Sometimes it may seem like we only offer salt in a few bags of 25 or 15 kg, but you can also order from 1 to 5 pallets for each product.
You can find all information about ordering & delivery on this page.
You can find all information about returns at this page to find back.
Did you place an order as a business? Then you will receive an invoice afterwards via PEPPOL. By default, this is sent based on your business number. Did you place an order as an individual? Then the invoice will be sent as a PDF file to the email address you used to place the order.
The invoice will be sent within a maximum of 3 weeks after you have received your order. Please always check if the entered billing information is correct, so that the invoice can be prepared accurately.
